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Communicate with your Students Using Canvas Announcements

You might have a need to cancel your live class and use alternative means to provide information to your students and allow them the opportunity to ask questions. One of the easiest ways to do this is using Canvas Announcements. The following video will walk you through the steps below.

  1. Log into Canvas at with your A number and strong password.
  2. Click on the title of your class.
  3. Click on Announcements on the course navigation on the left-hand side of the course. (If you haven’t added any announcements there will be a picture of an eye with a line through it to show that it is not visible to students. After you add an announcement, that link will become visible to students and the eye icon will disappear.)
  4. Click on + Announcement to add a new announcement.
  5. Click Save when you have made all appropriate selections.
Important! Be sure to publish the Canvas course by clicking on the Home link on the left-hand navigation, then clicking on the Publish button so that students can see what you have added.

Support Information for High Volume Periods

Support resources are in high demand at this time. In order to best serve you, please review the resources provided on our website. If you still require assistance, try to contact the most appropriate level of support as follows.

IT Desktop Support

Contact your IT Desktop Support person for:

  • Hardware issues
  • Audio/video troubleshooting
  • Email, Banner, and other basic technical issues

IT Service Desk

  • Login issues (including DUO, password issues)
  • Webex meeting troubleshooting

Center for Innovative Design and Instruction

Contact CIDI

  • Canvas
  • Video (MyMedia, Media Gallery, Kaltura)
  • Proctored testing
  • WebEx set-up