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Center for Innovative Design & Instruction

About Us

The Center for Innovative Design and Instruction (CIDI) helps university instructors create and maintain high quality learning environments. We provide access to practical tools, relevant data, prompt and effective support, consultation, and hands-on training.

 - CIDI endorses the principles of Aggies Think, Care, Act. - 


Chat Support
For Teachers

M–F, 7 a.m.–7 p.m.



Contact Us

Drop-In Support: To maintain the health of CIDI visitors and staff, and ensure the continuity of CIDI support operations, the CIDI office is not currently accepting walk-in support visits. CIDI is, however, happy to help through phone, chat, email, or web conference.

CIDI Phone Support

(435) 797-9506

  • Dial 1 for CIDI personnel (M-F, 8 a.m. - 5 p.m.)
  • Dial 2 for Canvas corporate support line 
    (Available 24/7)

24/7 Canvas Support
Provided by Canvas Vendor

CIDI Email Support

CIDI Drop-In Support
Temporarily Suspended

  • Logan Campus: 
    DE 311 (Third Floor)
    M-F, 8 a.m. - 5 p.m.

  • USU Eastern, Price Campus
    REEVE 155

Other Campus Support Teams

IT Service Desk

435.797.4357(HELP) •

  • Login issues (including DUO, password issues)
  • Email, Banner, and other basic technical issues
  • Classroom and WebEx/Zoom Support

Testing Center

435.797.3617 •